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FAQ

  • What should I do if I need a refund for something I ordered?
    Please contact me via email at bears.creations2022@gmail.com and explain the reason why you are requesting a refund. I will do my best to answer any questions or concerns you have. I do not accept returns or refunds for any art such as paintings, prints, drawings, or downloads. ~ Otherwise, see "Refund Policy" and "Returns & Refunds Policy for Art"
  • How do I contact you if my question isn’t answered here?
    You can contact me via email at bears.creations2022@gmail.com. I do my best to reply to any messages within 24 hours. All questions and comments are welcome, and I aim to answer all of them!
  • What shipping do you offer?
    Typically I use regular USPS First Class (2-6 days). If you are in need of a faster shipping upgrade, please let me know prior to the purchase so I can work something out with you. You can contact me via email at the.crocheting.bear@gmail.com.
  • When did you start your business?
    I started my own independent business on October 28th, 2020! After learning how to crochet in March of 2020, I was extremely motivated to sell my stuff. And I did it! Exactly a year later, on October 28th, 2021, I made the decision to expand to bigger and better things, and I launched my very own website!
  • What is your most popular product?
    Skylar the Stress Ball! They are what made my business blow up! I launched them in the very beginning of January of 2020, and I am so happy for what has become of them! Each and every one is made by my own hands, they are super soft (like, really soft), and I have had many people tell me they are really helpful to soothe stress and anxiety. Skylar is a product I am very proud of, its a buyer favorite and my own personal favorite product on my website!
  • What motivated you to start a business?
    Honestly, I have no idea. It could have been that I got a little too bored during quarantine in 2020 though.... I learned how to crochet, loved it, and after selling some stuff at a local farmer's market, I made the decision to create TheCrochetingBear! I crocheted nonstop, and learned so much over such a short period of time. Then I started designing my own products to sell! I've always loved art, but I've never felt like I was good enough to do anything super crazy with it. But nevertheless, here I am! And that's also why I think it's so crazy to see how far it has all come after only one year! After rebranding, I am now working on updating certain products, redesigning, changing some accessories or features, and retaking photos. I have finally found the style of crohcet that I love most, and I look forward to using my talents to better other people's lives. I want to make people happy, make people smile. And I am also expanding more to the art that I love so much. Painting, drawing, and more! You'll see more of that stuff pop up on here every once in a while. This is what has motivated me to start a business :)
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